Frequently Asked Questions

  • What is the shipping cost?

    It’s included! Packages are sent from Switzerland via airmail, directly to you.

  • Can you ship during the warmer months?

    The safest way to receive your bars is to have us ship to a post office box. We will keep our eye on the weather and time your shipments accordingly.

  • What if the chocolate arrives damaged?

    That’s easy, just let us know and we’ll send you a double order the following month.

  • Can you ship the parcels to me, to someone else, or to several of my friends?

    Yes, yes, and yes. Just place another order. We will bill you separately for each.
    That way you can easily keep track of your gift subscriptions.

  • May I order a whole case of the same type of bar?

    Yes of course! We will offer the same bars in full cases that you’ve tasted in the monthly subscriptions. This way you can easily order the bars you’ve grown fond of for your tasting socials, and for friends. Details forthcoming.

  • May I select the bars to be included my monthly assortment?

    Allow us to introduce you to a variety of the finest chocolate bars in Europe. Feel free to suggest bars and we will investigate! We can also ship case quantities to you of your favorite chocolate bars from your monthly assortments.